pk222 Privacy Policy — Protecting Your Information

Last Updated: 2026

1. Introduction & Scope

pk222 ("we", "us", "platform") is a trusted online gaming platform in Bangladesh. We believe that protecting our users' privacy is a fundamental responsibility. This privacy policy clearly explains what information is collected when you use the pk222 website, why it is collected, how it is used, and what your rights are.

This policy applies to the website https://pk222.mom and all pages under it. By registering, using, or browsing our platform, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This policy may be updated at any time. For important changes, we will notify you through the platform or at your registered email address. Continued use of the platform after any changes will be considered acceptance of the updated policy.

2. Information We Collect

pk222 only collects information that is necessary to provide our services, ensure security, and improve the user experience. The categories of information we collect are detailed below.

2.1 Personally Identifiable Information

Information you provide when registering an account may include:

Full name and date of birth (for age verification — only for those aged 21 or above)
Email address and mobile number
Preferred language and currency (Taka/BDT)
Password (always stored in encrypted form — never viewable in plain text)

2.2 Financial Transaction Information

For deposit and withdrawal processing, we handle payment-related information. Payment methods at pk222 are: bKash, Nagad, Rocket, and Upay. We store the mobile banking account numbers and transaction records for these services. We do not store full card numbers or sensitive banking credentials.

2.3 Technical & Usage Information

Information collected automatically when you visit the pk222 platform:

IP address and device type
Browser type and version
Operating system information
Session duration and list of pages visited
Referral URL (the page you came from)

2.4 Cookies & Tracking Technologies

pk222 uses cookies and similar tracking technologies. Cookies are small text files stored on your device. They are used to maintain your login session, remember your preferences, and improve platform functionality. You can control or decline cookies through your browser settings, though doing so may cause some services to not work properly.

Essential Cookies

Necessary for the basic functionality of the platform. Includes login sessions and security tokens. These cannot be disabled.

Analytics Cookies

Used to understand how users interact with the platform. This information is completely anonymous and helps improve our services.

3. Purpose of Using Your Information

pk222 uses your information only for the following legitimate purposes. We never sell your information to third parties.

3.1 Service Delivery & Operations

Creating, verifying, and managing your account
Processing deposits, withdrawals, and bonus transactions
Managing gaming activity and recording results
Ensuring the security of your user account

3.2 Communication & Support

Responding to your support requests
Sending important notifications related to your account
Notifying you of security alerts and policy updates
Sending transaction confirmation messages

3.3 Security & Fraud Prevention

Detecting unauthorized access attempts on accounts
Identifying fraudulent and suspicious transactions
Preventing misuse of the platform
Running anti-money laundering verification processes

3.4 Service Improvement

Analyzing user experience to improve the platform
Introducing new games and features
Identifying and resolving technical issues

Marketing Communications: You can opt out of receiving promotional messages at any time through your account settings. You can also do this by using the "Unsubscribe" link at the bottom of any promotional email.

4. Sharing & Disclosure of Information

pk222 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers who help operate our platform. These include payment processors (bKash, Nagad, Rocket, Upay), technology service providers, and security tool providers. These partners have limited access only to the information needed to complete their specific tasks and are contractually bound to uphold our privacy standards.

4.2 Game Providers

Our platform offers games from various providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI. Relevant gameplay data may be shared with the applicable provider during gameplay. These providers operate under their own privacy policies.

4.3 Legal Obligations

We may be required to disclose your information to meet legal requirements, comply with court orders, or respond to lawful requests from authorities. In such cases, we will always disclose only the minimum information required by law.

4.4 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may form part of the transferred assets. We will notify you before any such change takes place and you will have the opportunity to take alternative action.

5. Data Security Measures

pk222 has implemented industry-standard technical and organizational measures to keep your personal information secure.

SSL Encryption

All data transmission between your browser and our servers is protected by 256-bit SSL encryption.

Server Security

Our servers are protected by firewalls, intrusion detection systems, and regular security audits.

Access Control

Staff access to data is role-based and strictly controlled. All access is logged and monitored.

Important: No data transmission over the internet or electronic storage can be claimed to be 100% secure. We make every effort, but complete security cannot be guaranteed. To keep your account secure, use a strong password and do not share it with anyone.

6. Data Retention Period

pk222 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information.

6.1 Active Account Information

All account information and transaction records are retained for as long as your account remains active. This information is necessary for service delivery, dispute resolution, and meeting legal obligations.

6.2 Closed Account Information

After an account is closed, information may be retained for a defined period in accordance with legal and regulatory requirements. Once that period has passed, personal information will be deleted or anonymized.

6.3 Logs & Technical Data

Server logs and technical data are generally stored for a short period and deleted after security monitoring and error diagnosis.

7. Your Rights

pk222 respects your right to data privacy. Your key rights are described below:

Right to Access

You may request a copy of the information we hold about you at any time.

Right to Correction

If your information is incorrect or incomplete, you can request that it be corrected.

Right to Deletion

In certain circumstances, you can request that your personal information be deleted, unless a legal obligation requires us to retain it.

Right to Object to Processing

You can object to the use of your information for marketing purposes and withdraw your consent.

To exercise these rights, please contact our support team. We will process your request within a reasonable time. Due to legal obligations, some requests may not be fully fulfilled.

8. Protection of Minors

pk222 strictly provides services only to those aged 21 or above. We do not knowingly collect or process personal information from anyone under the age of 21.

Age verification is mandatory at registration. If we become aware that someone under the age of 21 has registered on our platform, that account will be closed immediately and any collected information will be deleted.

If a parent or guardian believes their child has registered on our platform, please contact us at [email protected]. We will act promptly.

9. International Data Transfers

pk222's servers and data processing may operate across different countries. When your information is transferred outside Bangladesh, we ensure that appropriate safeguards are in place there as well.

For data transfers, we follow applicable lawful procedures and ensure appropriate contractual protections with the receiving party. By agreeing to this policy, you consent to such international transfers.

10. Contact & Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your data privacy rights, please contact the pk222 support team.

Our support team is available 24/7 and provides service in both Bengali and English. You can reach us via live chat or by email at [email protected].

We take any privacy-related complaint seriously and are committed to resolving it within a reasonable timeframe. If your concern remains unresolved after contacting us, you have the right to file a complaint with the applicable regulatory authority.

11. Changes to This Policy

pk222 may update this privacy policy from time to time. The policy may be revised to reflect changes in our services, new legal obligations, or changes in our data practices.

For important changes, we will publish a notice on the platform or send an introductory message to your registered email address. Continued use of our platform after any changes means you have accepted the updated policy.

We recommend that you visit this page regularly to stay informed about the latest privacy policy. The "Last Updated" date at the top of the page will tell you when the policy was most recently changed.

pk222's Privacy Policy