pk222 Terms & Conditions

These Terms & Conditions ("Terms") form a legally binding agreement between pk222 ("we", "us") and any user of this platform ("you", "member"). By opening an account, logging in, or accessing any game on pk222, you are automatically considered to have agreed to these Terms.

To be eligible to use our platform, you must meet the following conditions:

• 1 You must be at least 21 years of age. Only those aged 21 or above may register and play on pk222.
• 2 You must not be a resident of any country or region where online gaming is prohibited by law.
• 3 You are using this platform voluntarily and at your own responsibility.
• 4 The registration information you provide is completely true and accurate.

2.1 Registration Process

To open a valid account on pk222, you must provide accurate and up-to-date information. Each member may operate only one account. Creating multiple accounts is strictly prohibited and may result in account suspension or termination.

2.2 Identity Verification (KYC)

To ensure secure transactions and prevent fraud, pk222 may request identity verification from members at any time. KYC documents may be required before withdrawals or when depositing significant amounts.

• Scanned copy of National ID Card (NID) or Passport
• Mobile number verification (OTP)
• Proof of payment method ownership

Withdrawal requests will not be processed until the verification process is complete. The verification timeline depends on the completeness and accuracy of the documents submitted.

2.3 Account Security

It is your responsibility to keep your login credentials (username and password) confidential. You are solely responsible for all activities carried out from your account. If you notice any suspicious activity, contact the support team immediately.

3.1 Accepted Payment Methods

pk222 processes transactions exclusively through Bangladesh's Mobile Financial Services (MFS) methods. The currently accepted methods are:

• bKash — BRAC Bank's mobile banking service
• Nagad — Postal Department's mobile financial service
• Rocket — Dutch-Bangla Bank's mobile wallet service
• Upay — UCB's mobile financial service

3.2 Deposit Limits

The minimum deposit amount for each method is ৳500. All deposits are verified in real time to ensure secure transactions.

3.3 Withdrawal Conditions

The following conditions apply to withdrawals:

• 1 The minimum withdrawal amount is ৳800.
• 2 Withdrawals generally take between 30 minutes and 3 hours to complete.
• 3 Withdrawals must be made using the same method used for the deposit.
• 4 Funds earned from bonuses must meet the wagering requirements before withdrawal.
• 5 Withdrawals may be held if KYC verification has not been completed.

4.1 Welcome Bonus

New members at pk222 will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. The bonus is added to the account as full cash credit.

For example:

• ৳1,000 deposit → ৳1,500 bonus → total balance ৳2,500
• ৳22,000 deposit → ৳15,000 bonus (maximum limit) → total balance ৳37,000

4.2 Wagering Requirements

To withdraw bonus funds, you must wager 25 times the bonus amount. The wagering requirement is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

Example: ৳1,500 bonus × 25 = after wagering a total of ৳37,500, funds earned from the bonus become eligible for withdrawal.

4.3 General Bonus Terms

• Each member may benefit from the welcome bonus only once.
• A minimum deposit of ৳500 is required to receive the bonus.
• The bonus may only be used on games approved by the platform.
• If a member attempts to claim a bonus from multiple accounts, all associated accounts will be closed.
• pk222 reserves the right to change, suspend, or cancel any promotion at any time.

5.1 Fair Play Guarantee

pk222 is committed to ensuring a fair play environment. Our games are operated by recognized game providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, and other reliable suppliers. The outcome of every game is determined through Random Number Generator (RNG) technology.

5.2 Prohibited Activities

Any of the following activities are strictly prohibited and may result in account termination:

• Use of bots, scripts, or automated software
• Intentionally exploiting system bugs or vulnerabilities
• Collusion (multiple members acting together to gain an unfair advantage)
• Money laundering or suspicious financial transactions
• Providing false or fraudulent information
• Threatening or harassing other members

5.3 Sports Betting Policy

On pk222, you can bet on various sports including cricket, football, and kabaddi. The following rules apply to betting:

• Live odds may change after a match has started.
• If an event is cancelled, the bet amount will be refunded.
• If incorrect odds are displayed due to a technical error, pk222 reserves the right to correct them.
• The maximum bet limit for a single event depends on the game type and market.

6.1 SSL Encryption

All data transmission on the pk222 platform is secured by SSL (Secure Socket Layer) encryption. We use the latest security technology to keep your personal information and financial transactions fully protected.

6.2 Data Use Policy

The information you provide will be used solely for account management, transaction processing, and meeting legal obligations. Detailed policies on the collection, storage, and use of personal data can be found on our Privacy Policy page.

6.3 Sharing Information with Third Parties

We do not sell your personal information to third parties. However, information may be shared in the following cases:

• With MFS providers for payment processing and transaction verification
• In accordance with legitimate requests from legal authorities
• With security partners in the course of fraud investigations

7.1 Self-Exclusion Feature

pk222 believes in responsible gaming. If a member feels that gaming is having a negative impact on their life, they may request self-exclusion. Under this feature:

• Temporarily closing the account for a specified period
• Setting deposit limits
• Setting session time limits

7.2 Age Verification

The pk222 platform is for users aged 21 and above only. We take strict measures to prevent access by minors. If an underage member's account is identified, it will be closed immediately and any deposited funds will be returned.

For more information and support on responsible gaming, visit our Responsible Gaming page.

8.1 Closure by Member

Any member may close their account at any time. It is advisable to withdraw your balance before closing the account. Any bonus balance will be forfeited before the closure request has been processed.

8.2 Termination by pk222

pk222 reserves the right to terminate or suspend any account for any of the following reasons:

• Violation of any part of the Terms
• Providing false or fraudulent information
• Attempting to access the system illegally
• Accessing from a restricted region
• Money laundering or suspicious financial activity

In the event of termination, any valid balance (excluding bonuses) will be returned, though funds may be held while an investigation is ongoing.

8.3 Limitation of Liability

pk222 is not responsible for:

• Game or bet cancellation due to internet disconnection
• Delays or errors with third-party payment gateways
• Issues with a member's own device or network
• Circumstances beyond our control (force majeure)

For any dispute or complaint, please first contact us via our 24/7 live chat or email. Our support team provides service in both Bengali and English.

Contact: [email protected]

After a complaint is submitted, our team will complete the investigation as quickly as possible and work to provide a reasonable resolution. Members must provide all relevant information related to the complaint (date, transaction ID, screenshots).

10.1 Amendment of Terms

pk222 may update or change these terms and conditions at any time. Members will be notified of important changes via email or through the platform. Continued use of the platform after any changes will be considered as your agreement to the new terms.

10.2 Partial Invalidity

If any provision of these terms and conditions becomes invalid or unenforceable for any reason, the remaining provisions will remain fully in effect.

10.3 Entire Agreement

These terms and conditions and our Privacy Policy together form the entire agreement between pk222 and the member. No oral or unwritten promises beyond these are valid.

10.4 Contact

If you have any questions about these terms and conditions, please contact us:

• 24/7 Live Chat — Bengali & English
• Email: [email protected]